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Becoming A Better Mentor

MENTOR’s Becoming a Better Mentor: Strategies to Be There for Young People is a free resource written by experts in the field to benefit any adult looking to support young people. Full of real-world advice and evidence-based strategies, it provides mentors with tangible strategies to “be there” for young people in their various life journeys and teaches them about the core skills, key principles, and critical practices of mentoring, such as: 

  • Mindsets and attitudes that lay the foundation for a strong mentoring relationship;
  • Basic information about youth development and typical mentoring relationship cycles;
  • Critical skills and competencies to grow and refine to meet the needs of youth.

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How to Have Hard Conversations with Youth

Below is a compiled list of articles, TedTalks, documentary suggestions, podcast suggestions, and more resources on race, self-care, and how to ask open-ended questions. These lists are here for you to feel empowered to engage in these meaningful conversations. We do not expect our Bigs or Parents to have all the answers. We love working with you, as a team, to provide the best support system possible for our Youth.

The pages that go with each of these topics are designed for adults and are meant for you to digest prior to leading conversations with the youth in your life. Please reach out to your Match Support Specialist if you would like additional material.






The Learning Exchange

The Learning Exchange is a free service to our Bigs and Parents who are looking for webinars and training opportunities. Every active Big in our program is encouraged to complete a new training every six months. These trainings are here to help increase your knowledge about youth to help ignite their potential.

We also recommend Parents/Guardians to view "Your Child's Personal Safety" training. Reach out to your Enrollment or Match Support Specialist for details or access to The Learning Exchange.

How Do Volunteers & Parents/Guardians Access The Learning Exchange

To log in to The Learning Exchange for the first time, volunteers and parents/guardians:

  • Visit
  • Enter their Username (which is the email address you entered for the volunteer in Matchforce)
  • Enter the temporary password: Bbbs123
  • They will be asked to create a new password
  • Once they have created the new password, click “Submit”

Having trouble? The Learning Exchange FAQs




Terra Brown

Director of Belonging & Inclusion